FAQ

Shipping & Fufillment

Within 10 business days unless it's a pre-order item. We normally do not ship on weekends and holidays. 

Once your order is taken USPS we are no longer responsible for any shipping issues. We are not responsible for lost or stolen packages. You will receive an email confirmation with a tracking number when your order ships. Please check that your shipping/billing addresses are correct!

US Shipping is free if your order is $50 or more. Otherwise it is $5 flat fee.

 

Email chickaandco@gmail.com for further help

 

Where are you located?

Based out of Delaware!

 

What is the return policy?

Need to return or exchange? No problem!

Once I receive your return and it is unworn/unwashed, you will receive store credit via email within 5 days. 

Sale items and shoes are final sale and accessories are non-refundable.

Returns must be within 2 weeks of receiving your order.

Crochet Care

Spot clean or hand wash in cold water. Flat lay to dry and reshape. (Do not use dryer, to avoid shrinking)